Legal
Privacy Policy
Last updated: October 9, 2026
TavernCentral ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at taverncentral.com and any related services (collectively, the "Platform").
By using TavernCentral, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Platform.
1. Information We Collect
1.1 Information You Provide
- Organization accounts: Name, email address, password, organization name, address, website, bio, sector, and logo.
- Event data: Event name, description, dates, venue, cover images, and attendee settings.
- Attendee registrations: Full name, email address, phone number, organization/company, and reason for attending.
- Payment information: Subscription and ticket payments are processed by Paystack. We receive the transaction reference, amount, status and a short description of the payment method for receipts (for example the card brand and last four digits). We never see or store full card details.
1.2 Automatically Collected Information
- IP address, browser type, and operating system.
- Pages visited, time spent, and referring URLs.
- Device identifiers and usage patterns.
1.3 Information from Third Parties
- Authentication data from AWS Cognito (our identity provider).
- Payment status from Paystack for paid event registrations.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your organization account and events.
- Process attendee registrations and generate tickets.
- Send transactional emails (registration confirmations, ticket receipts, event notifications).
- Verify payments and prevent fraud.
- Improve and personalize the Platform experience.
- Respond to your support requests.
- Send news from TavernCentral, as described below.
- Comply with legal obligations.
We do not sell your personal information to third parties.
2.1 News and Updates from TavernCentral
From time to time we email news about TavernCentral: new features, tips for running events, and events you may want to attend. These emails come from TavernCentral, not from an event organizer, and are separate from the tickets, receipts and event notices you receive for something you registered for.
We send them to:
- Organizations with a TavernCentral account, at the account's email address.
- People who registered for an event on TavernCentral as an attendee, exhibitor, vendor or volunteer. If you registered on or after October 10, 2026, we send them only if you ticked the box asking for them on the registration form. If you registered before that date, we may send them to the address you registered with, on the basis of our legitimate interest in telling people who have used TavernCentral about it.
Every one of these emails has an unsubscribe link, and unsubscribing takes effect immediately. You can also ask us to stop at privacy@taverncentral.com. Unsubscribing does not affect tickets, receipts or account emails. We do not send these emails to addresses that have bounced or reported them as unwanted, and we do not share the addresses with anyone else to market to you.
3. How We Share Your Information
3.1 With Event Organizers
3.2 With Service Providers
- Amazon Web Services (AWS): Cloud infrastructure, database, authentication, and storage.
- Paystack: Payment processing for subscriptions and paid tickets.
- Amazon SES: Transactional email delivery.
3.3 Legal Requirements
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Organization accounts and associated event data are retained for the lifetime of the account. Attendee registration data is retained for up to 3 years from the event date, or until the organizer deletes it.
You may request deletion of your account and associated data by contacting us at privacy@taverncentral.com.
5. Data Security
We implement industry-standard security measures to protect your information:
- All data is transmitted over HTTPS/TLS.
- Passwords are managed by AWS Cognito and never stored in plain text.
- Database access is restricted to authorized services via IAM roles.
- S3 storage buckets are private by default; assets are served via signed URLs or CloudFront.
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Cookies and Tracking
We use browser localStorage (not cookies) to store your authentication session on the dashboard. We do not use third-party advertising trackers or analytics cookies at this time. We may use first-party analytics to understand Platform usage in aggregate.
Some event pages and listings show adverts, marked “Sponsored”. We place them ourselves and choose them by the page they appear on (the event’s city and category), not by who is looking. We do not build advertising profiles, we do not share your personal data with advertisers, and advertisers receive only totals: how many times an advert was shown and clicked. If you follow an advert, you leave TavernCentral and the advertiser’s own privacy policy applies.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate data.
- Deletion: Request deletion of your personal data.
- Portability: Request your data in a machine-readable format.
- Objection: Object to certain types of processing, including receiving news from TavernCentral (see section 2.1).
To exercise any of these rights, contact us at privacy@taverncentral.com. We will respond within 30 days.
8. Children's Privacy
TavernCentral is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Our infrastructure is hosted on Amazon Web Services in the US East (N. Virginia) region. By using TavernCentral, you consent to your information being transferred to and processed in the United States and potentially other countries where our service providers operate.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Platform after changes become effective constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: